Our Mission, Values, and Core Principles (MVPs)

Mission Senior Living does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

We strive to do and be our very best every day and look for ways, big and small, to improve lives and create joy, laughter, and hope in our communities. Our MVPs guide our behavior and decisions; they ensure exceptional care and service are delivered every day at every Mission Senior Living community.

Our MVPs

Mission

Caring people, Serving people, Improving lives

Values

  • Respect
  • Integrity
  • Collaboration
  • Excellence
  • Transparency

Core Principles

SERVICE – We will be passionate about caring for and serving our residents, their families and in seeking new residents.

LEADERSHIP – We will seek to identify and train effective leaders at every level of the organization.

SIMPLICITY – We will focus on the fundamentals.

IMPROVEMENT – We will get a little better each day.

STEWARDSHIP – We will be stewards of all our resources.

ATTITUDE – We will enthusiastically support each other in accomplishing our mission and goals.

PERSEVERANCE – We will always PRESS ON.

MVP in Action

Noticing opportunities, big and small, to create joy for residents is one way we fulfill our mission. Team members have the freedom and access to use MVP in Action Funds to purchase an item or create experiences that make residents smile and feel special.

Take-out from a resident’s favorite lunch spot, a new pair of cozy slippers, and art supplies for Vilma, who was ready to reclaim her inner artist. Every week team members share and celebrate their MVP in Action stories with the entire organization.

An older couple in a garden with a flower in their hair.
A woman is petting a goat.
FAQ

Frequently Asked Questions

We understand that choosing assisted living is a big decision, and we’re here to provide the answers and guidance you need. Below, we’ve compiled answers to some of the most commonly asked questions to help you make an informed choice. If you don’t see your question here, don’t hesitate to reach out, we’re happy to assist you.
We practice a resident-first approach built on dignity, safety, and meaningful connection. This philosophy guides every decision we make, from daily care routines to long-term community planning.
Our care plans follow core resident-centered principles: listen first, tailor services to individual needs, review goals regularly, and adjust as circumstances change to support comfort and quality of life.
Our team provides compassionate, respectful, and integrity-driven care. Every resident is treated like family, and our actions reflect our commitment to kindness, empathy, and professionalism.
We believe in open communication and teamwork. Nursing staff, caregivers, dining teams, activity teams, and family members work together to provide consistent, well-rounded support for each resident.
Excellence means employing trained and caring staff, maintaining clear protocols, and conducting regular quality checks. Families receive transparent updates to ensure peace of mind and trust in our care.
Transparency means open communication with residents and families, while stewardship means managing community resources responsibly and honoring the trust placed in us.
Yes. Our mission focuses on safety, purpose, and community. We align our care and services with each resident’s preferences and goals to create a personalized and meaningful experience.
We review outcomes, training, and feedback on a regular cadence. Education, mentorship, and thoughtful updates to our practices help us elevate the quality of elder care over time.
We promote independence, protect privacy, provide timely assistance, and create a safe and supportive environment that encourages connection and confidence.
Our teams are trained to maintain a positive outlook, show patience, and model perseverance, especially when supporting residents through health changes or new routines.
We offer a continuum that ranges from daily support in assisted living to specialized memory care for cognitive conditions. We coordinate with outside clinicians as needed and can also guide transitions to independent living when appropriate.
Yes. Our communities are shaped by resident input, and programs, menus, and activities are designed to reflect individual preferences and enhance daily life.
We are committed to purpose, safety, and warm hospitality. Daily routines, programs, and care practices are designed to bring meaning and joy to each resident’s experience.
We offer clear pricing, coordinated appointments, and regular family communication so the process is straightforward and families feel informed and supported.